We understand that building a new evening transition ritual requires time and consistency. Every AERA One unit includes an unconditional 45-night trial starting from the verified courier delivery date. If AERA One does not measurably ground your evening decompression, contact our concierge for a prepaid return label and a 100% refund.
All AERA One controllers, internal lithium cells, and ear-clip harnesses are warrantied against manufacturing defects and electrical degradation for two full years. In the unlikely event of hardware malfunction, we provide an expedited replacement unit at zero cost.
All orders are dispatched in custom sealed anti-static protective packaging via air express courier. Live telemetry tracking is provided immediately upon carrier induction. Worldwide shipping is complimentary on all flagship orders.
AERA One is a non-invasive personal wellness device. Do not use if you have an implanted cardiac pacemaker, defibrillator, or metallic cranial implants. Do not operate the device while connected to a charging cable (enforced by the hardware safety interlock).